Madaraka Express Passenger Service
Make sure that you have a valid Passport/Identification Card with you when you travel
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Madaraka Express Passenger Service
The Madaraka Express Passenger Service is designed to transport you comfortably between Mombasa and Suswa station with stopovers at Mariakani, Miasenyi Voi, Mtito Andei, Kibwezi, Emali, Athi River, Nairobi Terminus, Ongata Rongai, Ngong and Maai Mahiu stations.
USE OF TICKETS Ticket Validity A Madaraka Express Passenger Service ticket is only valid for travel on the date, time and on the train displayed on the ticket.
No open dated tickets will be issued. If you board any train other than the one specified on your ticket you will have to pay the full fare applicable to the train and class in which you are travelling with a 30% of the ticket cost penalty.
Terms & Conditions
- Madaraka Express Passenger Service tickets are ONLY sold by us via the channels indicated herein.
- If a ticket is resold or transferred for profit or other commercial gain, it will become invalid and the holder may be refused access to the Madaraka Express Passenger Service train.
- Breaking a journey at Intermediate stations Stop-overs enroute are not permitted.
- If you break your journey, you will not be entitled to continue it later and your ticket will stand annulled.
- You may not transfer your ticket to anyone else
- Make sure that you have a valid Passport/Identification Card with you when you travel
- You must hold a valid ticket throughout your entire journey, retain your ticket until leaving the destination station and always keep it available for inspection.
- No pets allowed
Lost tickets
Replacing a lost ticket will attract a 30% fee of the lost ticket upon verification of details provided during the initial booking
Alcohol
Customers are not allowed to bring alcoholic beverages into the train stations or onboard the train.
Smoking Restrictions
You are not allowed to smoke while on board a Madaraka express train.
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